@incollection{Popescu12,
author = {Luminita Gabriela Popescu},
title = {The Strategic Approach of Total Quality and Their Effects on the Public Organization},
booktitle = {Quality Management and Practices},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Kim-Soon Ng},
chapter = {2},
doi = {10.5772/37676},
url = {https://doi.org/10.5772/37676}
}