@incollection{Barragán-Ocaña12,
author = {Alejandro Barragán-Ocaña and M. Ángeles Olvera-Treviño and M. Gerson Urbina-Pérez and Darío Calderón-Álvarez and J. Julio Nares-Hernández},
title = {Knowledge Management Through the TQM in the Metrology Area},
booktitle = {New Research on Knowledge Management Applications and Lesson Learned},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Huei-Tse Hou},
chapter = {13},
doi = {10.5772/33727},
url = {https://doi.org/10.5772/33727}
}