@incollection{Jain12,
author = {Priti Jain},
title = {An Empirical Study of Knowledge Management in University Libraries in SADC Countries},
booktitle = {New Research on Knowledge Management Applications and Lesson Learned},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Huei-Tse Hou},
chapter = {9},
doi = {10.5772/36309},
url = {https://doi.org/10.5772/36309}
}