@incollection{Souza12,
author = {Mauricio B. Almeida and Renato R. Souza},
title = {Documents in Knowledge Management Support: A Case Study in a Healthcare Organization},
booktitle = {New Research on Knowledge Management Applications and Lesson Learned},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Huei-Tse Hou},
chapter = {8},
doi = {10.5772/33738},
url = {https://doi.org/10.5772/33738}
}