@incollection{Navetty12,
author = {Nada Matta and Oswaldo Castillo Navetty},
title = {Learning from Corporate Memory and Best Practices},
booktitle = {New Research on Knowledge Management Applications and Lesson Learned},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Huei-Tse Hou},
chapter = {7},
doi = {10.5772/32978},
url = {https://doi.org/10.5772/32978}
}