@incollection{Shaikh12,
author = {Kamran Shaikh and Vivek Venkatesh and Tieja Thomas and Kathryn Urbaniak and Timothy Gallant and David I. Waddington and Amna Zuberi},
title = {Technological Transparency in the Age of Web 2.0: A Case Study of Interactions in Internet-Based Forums},
booktitle = {Methodologies, Tools and New Developments for E-Learning},
publisher = {IntechOpen},
address = {Rijeka},
year = {2012},
editor = {Elvis Pontes and Anderson Silva and Adilson Guelfi and Sérgio Takeo Kofuji},
chapter = {5},
doi = {10.5772/29082},
url = {https://doi.org/10.5772/29082}
}