@incollection{Fernandez12, author = {Claudia S. P. Fernandez and Herbert B. Peterson and Shelly W. Holmstrőm and AnnaMarie Connolly}, title = {Developing Emotional Intelligence for Healthcare Leaders}, booktitle = {Emotional Intelligence}, publisher = {IntechOpen}, address = {Rijeka}, year = {2012}, editor = {Annamaria Di Fabio}, chapter = {13}, doi = {10.5772/31940}, url = {https://doi.org/10.5772/31940} }