@incollection{Sang12, author = {Laban Peter Ayiro and James K. Sang}, title = {Emotional Intelligence and Leadership – A Case for Quality Assurance Managers in Kenyan Universities}, booktitle = {Emotional Intelligence}, publisher = {IntechOpen}, address = {Rijeka}, year = {2012}, editor = {Annamaria Di Fabio}, chapter = {6}, doi = {10.5772/30999}, url = {https://doi.org/10.5772/30999} }