@incollection{Coelho11,
author = {Manuel J. Vilares and Pedro S. Coelho},
title = {Measuring the Return of Quality Investments on Mobile Telecommunications Network},
booktitle = {Recent Developments in Mobile Communications},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Juan P. Maícas},
chapter = {6},
doi = {10.5772/26565},
url = {https://doi.org/10.5772/26565}
}