@incollection{Nicolicin-Georgescu11,
author = {Vlad Nicolicin-Georgescu and Vincent Bénatier and Rémi Lehn and Henri Briand},
title = {Business Intelligence – CDMB – Implementing BI-CMDB to Lower Operation Cost Expenses and Satisfy Increasing User Expectations},
booktitle = {Efficient Decision Support Systems},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Chiang Jao},
chapter = {4},
doi = {10.5772/16712},
url = {https://doi.org/10.5772/16712}
}