@incollection{Díaz11,
author = {Esther Álvarez and Fernando Díaz},
title = {Collaboration and Exceptions Management in the Supply Chain},
booktitle = {Supply Chain Management},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Sanda Renko},
chapter = {6},
doi = {10.5772/19521},
url = {https://doi.org/10.5772/19521}
}