@incollection{Shenvi11,
author = {Ajit Ashok Shenvi},
title = {Demystifying Six Sigma Metrics in Software},
booktitle = {Six Sigma},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Abdurrahman Coskun},
chapter = {7},
doi = {10.5772/18791},
url = {https://doi.org/10.5772/18791}
}