@incollection{Akyuz11,
author = {Goknur Arzu Akyuz},
title = {Collaborative Quality Management},
booktitle = {Supply Chain Management},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Dilek Onkal},
chapter = {4},
doi = {10.5772/20063},
url = {https://doi.org/10.5772/20063}
}