@incollection{Fish11,
author = {Lynn A. Fish},
title = {Supply Chain Quality Management},
booktitle = {Supply Chain Management},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Dilek Onkal},
chapter = {3},
doi = {10.5772/19973},
url = {https://doi.org/10.5772/19973}
}