@incollection{Zailani11,
author = {Kavighta Mohan and Suhaiza Zailani},
title = {Service Supply Chain: How Does It Effects to the Logistics Service Effectiveness?},
booktitle = {Supply Chain Management},
publisher = {IntechOpen},
address = {Rijeka},
year = {2011},
editor = {Dilek Onkal},
chapter = {2},
doi = {10.5772/15948},
url = {https://doi.org/10.5772/15948}
}