@incollection{Mo11, author = {John P.T. Mo}, title = {Services and Support Supply Chain Design for Complex Engineering Systems}, booktitle = {Supply Chain Management}, publisher = {IntechOpen}, address = {Rijeka}, year = {2011}, editor = {Pengzhong Li}, chapter = {24}, doi = {10.5772/15030}, url = {https://doi.org/10.5772/15030} }