@incollection{Mitre10,
author = {Maria Mitre},
title = {TESQUAL: A Microthesaurus for Use in Quality Management in European Higher Education},
booktitle = {Quality Management and Six Sigma},
publisher = {IntechOpen},
address = {Rijeka},
year = {2010},
editor = {Abdurrahman Coskun},
chapter = {15},
doi = {10.5772/intechopen.83918},
url = {https://doi.org/10.5772/intechopen.83918}
}