@incollection{Al-Aomar10,
author = {Raid Al-Aomar},
title = {Simulating Service Systems},
booktitle = {Discrete Event Simulations},
publisher = {IntechOpen},
address = {Rijeka},
year = {2010},
editor = {Aitor Goti},
chapter = {8},
doi = {10.5772/intechopen.83878},
url = {https://doi.org/10.5772/intechopen.83878}
}