Open access peer-reviewed chapter

Qualitative and Quantitative Analysis of Six Sigma in Service Organizations

By Ayon Chakraborty and Kay Chuan Tan

Submitted: December 10th 2011Reviewed: April 23rd 2012Published: August 1st 2012

DOI: 10.5772/46104

Downloaded: 6513

© 2012 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Ayon Chakraborty and Kay Chuan Tan (August 1st 2012). Qualitative and Quantitative Analysis of Six Sigma in Service Organizations, Total Quality Management and Six Sigma Tauseef Aized, IntechOpen, DOI: 10.5772/46104. Available from:

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