Operation Management

2 Open Access Books

66 Authors and Editors

55 Web of Science Citations

70 Dimensions Citations

Most cited chapters in this category

Chapter titleDownloads
1. Improving Quality Assurance in Automation Systems Development Projects

By Dietmar Winkler and Stefan Biffl

Part of book: Quality Assurance and Management

2502
2. Implementing Quality Management Systems in Higher Education Institutions

By Maria J. Rosa, Cláudia S. Sarrico and Alberto Amaral

Part of book: Quality Assurance and Management

8914
3. Some Applicable Methods to Analyze and Optimize System Processes in Quality Management

By Andrey Kostogryzov, George Nistratov and Andrey Nistratov

Part of book: Total Quality Management and Six Sigma

2452

Most downloaded chapters in this category in last 30 days

Chapter title
1. Quality Assurance of Medicines in Practice

By Beverley Glass and Alison Haywood

Part of book: Quality Assurance and Management

2. Qualitative and Quantitative Analysis of Six Sigma in Service Organizations

By Ayon Chakraborty and Kay Chuan Tan

Part of book: Total Quality Management and Six Sigma

3. Implementation of CVR / IT Methodology on Outsourced Applied Research to Internship Environment, Case, Information Technology Directorate of Bina Nusantara Foundation

By Renan Prasta Jenie

Part of book: Quality Assurance and Management

4. Quality Improvement Through Visualization of Software and Systems

By Peter Liggesmeyer, Henning Barthel, Achim Ebert, Jens Heidrich, Patric Keller, Yi Yang and Axel Wickenkamp

Part of book: Quality Assurance and Management

5. Critical Success Factors for Quality Assurance in Healthcare Organizations

By Víctor Reyes-Alcázar, Antonio Torres-Olivera, Diego Núñez-García and Antonio Almuedo-Paz

Part of book: Quality Assurance and Management

6. Integrated Higher Education Management: Summary of Management Approaches

By Juha Kettunen

Part of book: Quality Assurance and Management

7. Lean Six Sigma - Making It 'Business as Usual'"

By Graham Cartwright and John Oakland

Part of book: Total Quality Management and Six Sigma

8. The Integration of TQM and Six-Sigma

By Ching-Chow Yang

Part of book: Total Quality Management and Six Sigma

9. The ACSA Accreditation Model: Self-Assessment as a Quality Improvement Tool

By Antonio Almuedo-Paz, Diego Núñez-García, Víctor Reyes-Alcázar and Antonio Torres-Olivera

Part of book: Quality Assurance and Management

10. What Quality Management Allied to Information Can Do for Occupational Safety and Health

By Erika Alves dos Santos

Part of book: Total Quality Management and Six Sigma