Operation Management

2 Open Access Books

66 Authors and Editors

29 Web of Science Citations

59 Dimensions Citations

Most cited chapters in this category

Most downloaded chapters in this category in last 30 days

Chapter title
1. The Integration of TQM and Six-Sigma

By Ching-Chow Yang

Part of book: Total Quality Management and Six Sigma

2. Qualitative and Quantitative Analysis of Six Sigma in Service Organizations

By Ayon Chakraborty and Kay Chuan Tan

Part of book: Total Quality Management and Six Sigma

3. Quality Assurance of Medicines in Practice

By Beverley Glass and Alison Haywood

Part of book: Quality Assurance and Management

4. The Development and Changes of Quality Control in Japan

By Kozo Koura

Part of book: Quality Assurance and Management

5. Implementing Quality Management Systems in Higher Education Institutions

By Maria J. Rosa, Cláudia S. Sarrico and Alberto Amaral

Part of book: Quality Assurance and Management

6. Artificial Intelligence Tools and Case Base Reasoning Approach for Improvement Business Process Performance

By Aleksandar Vujovic, Zdravko Krivokapic and Jelena Jovanovic

Part of book: Total Quality Management and Six Sigma

7. Lean Six Sigma - Making It 'Business as Usual'"

By Graham Cartwright and John Oakland

Part of book: Total Quality Management and Six Sigma

8. Challenges for Quality Management in Higher Education - Investigating Institutional Leadership, Culture and Performance

By P. Trivellas, P. Ipsilantis, I. Papadopoulos and D. Kantas

Part of book: Quality Assurance and Management

9. The Use of Quality Function Deployment in the Implementation of the Quality Management System

By Elena Condrea, Anca Cristina Stanciu and Kamer Ainur Aivaz

Part of book: Quality Assurance and Management

10. Improving Quality Assurance in Automation Systems Development Projects

By Dietmar Winkler and Stefan Biffl

Part of book: Quality Assurance and Management