InTechOpen uses cookies to offer you the best online experience. By continuing to use our site, you agree to our Privacy Policy.

Business, Management and Economics » "Quality Management and Practices", book edited by Kim-Soon Ng, ISBN 978-953-51-0550-3, Published: April 27, 2012 under CC BY 3.0 license. © The Author(s).

Chapter 8

The Case Studies of Using HR Practices for Improving SQ from Various Service Typologies

By Jui-Min Li
DOI: 10.5772/37937