Open access

The Case Studies of Using HR Practices for Improving SQ from Various Service Typologies

Written By

Jui-Min Li

Submitted: 09 June 2011 Published: 27 April 2012

DOI: 10.5772/37937

From the Edited Volume

Quality Management and Practices

Edited by Kim-Soon Ng

Chapter metrics overview

2,599 Chapter Downloads

View Full Metrics

Written By

Jui-Min Li

Submitted: 09 June 2011 Published: 27 April 2012