Open access peer-reviewed chapter

The Case Studies of Using HR Practices for Improving SQ from Various Service Typologies

By Jui-Min Li

Submitted: June 9th 2011Reviewed: December 29th 2011Published: April 27th 2012

DOI: 10.5772/37937

Downloaded: 2225

© 2012 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Jui-Min Li (April 27th 2012). The Case Studies of Using HR Practices for Improving SQ from Various Service Typologies, Quality Management and Practices, Kim-Soon Ng, IntechOpen, DOI: 10.5772/37937. Available from:

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