Open access peer-reviewed chapter

Five Essential Skills for 21st Century Quality Professionals in Health and Human Service Organisations

By Cathy Balding

Submitted: April 18th 2011Reviewed: October 2nd 2011Published: March 23rd 2012

DOI: 10.5772/33204

Downloaded: 2981

© 2012 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Cathy Balding (March 23rd 2012). Five Essential Skills for 21st Century Quality Professionals in Health and Human Service Organisations, Quality Assurance and Management Mehmet Savsar, IntechOpen, DOI: 10.5772/33204. Available from:

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