Open access peer-reviewed chapter

The Concurrent Role of Professional Training and Operations Management: Evidences from the after-Sales Services Information Systems Architecture in the Automotive Sector

By Nouha Taifi and Giuseppina Passiante

Submitted: May 12th 2010Published: January 8th 2011

DOI: 10.5772/13896

Downloaded: 1621

© 2011 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike-3.0 License, which permits use, distribution and reproduction for non-commercial purposes, provided the original is properly cited and derivative works building on this content are distributed under the same license.

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Nouha Taifi and Giuseppina Passiante (January 8th 2011). The Concurrent Role of Professional Training and Operations Management: Evidences from the after-Sales Services Information Systems Architecture in the Automotive Sector, New Trends and Developments in Automotive Industry Marcello Chiaberge, IntechOpen, DOI: 10.5772/13896. Available from:

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