Open access peer-reviewed chapter

Implementation Process of a Knowledge Management Initiative: Yellow Pages

By Stéphanie Gretsch, Heinz Mandl and Raphaela Schätz

Submitted: April 18th 2011Reviewed: September 26th 2011Published: March 23rd 2012

DOI: 10.5772/33214

Downloaded: 5331

© 2012 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Stéphanie Gretsch, Heinz Mandl and Raphaela Schätz (March 23rd 2012). Implementation Process of a Knowledge Management Initiative: Yellow Pages, New Research on Knowledge Management Models and Methods Huei-Tse Hou, IntechOpen, DOI: 10.5772/33214. Available from:

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