Open access peer-reviewed chapter

Processes Management Guaranteeing Life-Cycle Quality of the Maintenance Service Agreement - A Study Regarding Outsourced Maintenance Services

By Jarmo Heinonen, Mika Raassina and Nick Moss

Submitted: June 24th 2011Reviewed: November 14th 2011Published: May 23rd 2012

DOI: 10.5772/38590

Downloaded: 3502

© 2012 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Jarmo Heinonen, Mika Raassina and Nick Moss (May 23rd 2012). Processes Management Guaranteeing Life-Cycle Quality of the Maintenance Service Agreement - A Study Regarding Outsourced Maintenance Services, Business Dynamics in the 21st Century Chee Heong Quah, IntechOpen, DOI: 10.5772/38590. Available from:

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