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Business, Management and Economics » "Business Dynamics in the 21st Century", book edited by Chee-Heong Quah and Ong Lin Dar, ISBN 978-953-51-0628-9, Published: May 23, 2012 under CC BY 3.0 license. © The Author(s).

Chapter 4

Processes Management Guaranteeing Life-Cycle Quality of the Maintenance Service Agreement - A Study Regarding Outsourced Maintenance Services

By Jarmo Heinonen, Mika Raassina and Nick Moss
DOI: 10.5772/38590