Open access

Processes Management Guaranteeing Life-Cycle Quality of the Maintenance Service Agreement - A Study Regarding Outsourced Maintenance Services

Written By

Jarmo Heinonen, Mika Raassina and Nick Moss

Submitted: 24 June 2011 Published: 23 May 2012

DOI: 10.5772/38590

From the Edited Volume

Business Dynamics in the 21st Century

Edited by Chee-Heong Quah and Ong Lin Dar

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Written By

Jarmo Heinonen, Mika Raassina and Nick Moss

Submitted: 24 June 2011 Published: 23 May 2012