Open access peer-reviewed chapter

A Service Value Creation Model and the Role of Ethnography

By Michitaka Kosaka

Submitted: April 28th 2011Reviewed: September 14th 2011Published: March 9th 2012

DOI: 10.5772/34178

Downloaded: 1612

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Michitaka Kosaka (March 9th 2012). A Service Value Creation Model and the Role of Ethnography, An Ethnography of Global Landscapes and Corridors, Loshini Naidoo, IntechOpen, DOI: 10.5772/34178. Available from:

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