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Customer Relationship Management and Business Intelligence

Written By

Aida Habul and Amila Pilav-Velić

Submitted: 19 March 2011 Published: 11 April 2012

DOI: 10.5772/30551

From the Edited Volume

Advances in Customer Relationship Management

Edited by Daniel Catalan-Matamoros

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Written By

Aida Habul and Amila Pilav-Velić

Submitted: 19 March 2011 Published: 11 April 2012