Privacy Policy

TRUSTe online privacy certification

This privacy policy sets out how ("we" and "us") uses and protects any information that you ("user") give when you use this website. InTech is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. InTech does not sell, rent, or otherwise provide your personal information to third parties, unless we have your permission or are required by law to do so. InTech may change this policy from time to time by updating this page. You are invited to check this page to ensure that you agree with the changes. This policy is effective from 20.09.2012.

InTech has been awarded TRUSTe's Privacy Seal signifying that our privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Website, TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at If you are not satisfied with our response you can contact TRUSTe here.

1. Usage of Information

Registration on the InTech web page is optional and voluntary. We use the information you provide to:

  1. Allow Authors to access the information they need in order to publish their work
  2. Allow InTech to send service email notifications or promotional messages about new publications released
  3. Administer your account and customize the service we provide to you and other users
  4. Provide your personal details to third parties offering combined services with InTech, enabling you to share your information and communicate with other users

2. What We Collect

For the purposes above we may collect the following information:

  1. First name, Last name, academic/job title, Organization/Institution and previous publications
  2. Contact information in the form of email address, postal address, country of residence
  3. Other information regarding your scientific field of interest, education and work experience
  4. Password

3. Additional Information Collected

In order to deliver a better service, InTech tracks patterns of use on this site. We note which links are clicked to determine what areas, articles and chapters are of most interest to our visitors. Like all websites, we automatically receive from the Internet usage information such as your IP address, the URLs of sites from which you arrive or leave the InTech website, your type of browser, your operating system, your mobile provider, your mobile device and your ISP. We use cookies and other technologies to recognize you, study traffic patterns on our website and customize your experience.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

4. Your rights

  1. You can choose what information you make available to other registered and unregistered users
  2. With the exception of your e-mail address (which works as a login), you are free to change your personal information at any time. If your personally identifiable information changes, you may correct, update or delete it by making the change on your user panel, or or by contacting us by postal mail at the contact information listed below.
  3. You can submit a request to close your InTech account at any time. If you no longer desire our services you can deactivate your account by emailing us at or by contacting us by postal mail using the contact information listed below.

5. Third Parties

InTech does not sell, rent, or otherwise provide your personal information to third parties, unless we have your permission or are required by law so as to comply with a subpoena or similar legal process. Please note that in order to deliver certain services (for example, Article/Chapter publication), we may share information with third parties. To process payments made by you, we share some of your information with the payment processing company we use. While you are entitled to decline to provide the information requested, this may prevent us from providing the services requested. In the case of delivery of hard copies of books to authors or other parties ordering such publications, we share with third parties conducting postal delivery services the information required in order to carry out the delivery. These companies are authorized to use your personal information only as necessary to provide these services to us.

6. E-mail Policy

InTech may send you service communications by email. If you have previously agreed to us using your personal information for email/newsletter services, InTech may send information which you might find of interest. You may change your mind and unsubscribe at any time by emailing us at

7. Customer Testimonials / Comments / Reviews

In the "Authors' Acknowledgments" section of our website we post customer testimonials/comments/reviews which may contain personal information. These testimonials are stored on a database held within InTech. Prior to posting a testimonial, we obtain the customer's consent via email to posting his or her name along with the testimonial. If you wish to update or delete your testimonial, you can contact us at

8. Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

9. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, given that the Internet is not a secure medium, there is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your email communications at all times.

10. Third Party Cookies

The use of cookies by our partners and affiliates is not covered by our privacy statement. We do not have access or control over these cookies. 

11. Web Beacons

Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. These may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

12. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

13. Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

14. Blogs

If you use our blog on this web site, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these blogs. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

15. Private Policy and Authors

The summary of Authors' personal information (First name, Last name, academic/job title, Organization/Institution and previous publications) are made publicly accessible on InTech's web site. Other personal and contact information will be publicly available to registered users only with prior authorization. InTech will not send authors unsolicited e-mail messages unless it directly concerns their published work.

16. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements .  

17. Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page 30 calendar days prior to implementing the change.

18. Contact Us

If you have questions or comments about this Privacy Policy, please email us at or write to us at InTech d.o.o., Janeza Trdine 9, 51000 Rijeka, Croatia.

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