Editor Murat Kasimoglu
490 pages, April, 2012
We have been witnessing huge competition among the organisations in the business world. Companies, NGO's and governments are looking for innovative ways to compete in the global tourism market. In the classical literature of business the main purpose ...
Editor Daniel Catalan-Matamoros
154 pages, April, 2012
Customer relationship management (CRM) strategies have become increasingly important worldwide due to changes in expectations from customers as well as changes in the nature of markets. This book puts forth a conceptualization that attempts to not on ...
Editor Serafeim Polyzos
308 pages, March, 2012
Cities are growing as never before and nowadays, it is estimated that at least 50% of the world's population lives in urban areas. This trend is expected to continue and simultaneously the problems in urban areas are anticipated to have an increase. ...
Editor Dennis Erasga
428 pages, March, 2012
More than the usual academic textbook, the present volume presents sociology as terrain that one can virtually traverse and experience. Each version of the sociological imagination captured by the chapter essays takes the readers to the realm of the ...
Editor Todor Stoilov
114 pages, March, 2012
The time management is worthy goal of many human activities. It concerns variety problems related to goals definition, assessment of available resources, control of management policies, scheduling of decisions. This book is an attempt to illustrate t ...
Editor Massimo Canevacci
256 pages, March, 2012
This book connects anthropology and polyphony: a composition that multiplies the researcher's glance, the style of representation, the narrative presence of subjectivities. Polyphonic anthropology is presenting a complex of bio-physical and psycho-cu ...
Editor Joi L. Moore and Angela D. Benson
344 pages, March, 2012
This book, written by authors representing 12 countries and five continents, is a collection of international perspectives on distance learning and distance learning implementations in higher education. The perspectives are presented in the form of ...
Editor Ales Groznik and Yu Xiong
218 pages, March, 2012
Over the last decade, supply chain management has advanced from the warehouse and logistics to strategic management. Integrating theory and practices of supply chain management, this book incorporates hands-on literature on selected topics of Value C ...