Open access

Using Total Quality Management Model to Face the Economic Crisis: The Case of Mercadona

Written By

Miguel Blanco Callejo

Submitted: 30 June 2011 Published: 27 April 2012

DOI: 10.5772/38755

From the Edited Volume

Quality Management and Practices

Edited by Kim-Soon Ng

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Written By

Miguel Blanco Callejo

Submitted: 30 June 2011 Published: 27 April 2012