Engineering » Industrial Engineering and Management » "Quality Assurance and Management", book edited by Mehmet Savsar, ISBN 978-953-51-0378-3, Published: March 23, 2012 under CC BY 3.0 license

Chapter 7

Implementing Quality Management Systems in Higher Education Institutions

By Maria J. Rosa, Cláudia S. Sarrico and Alberto Amaral
DOI: 10.5772/33922