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Computer and Information Science » Artificial Intelligence » "Computational Intelligence and Modern Heuristics", book edited by Al-Dahoud Ali, ISBN 978-953-7619-28-2, Published: February 1, 2010 under CC BY-NC-SA 3.0 license. © The Author(s).

Chapter 8

Measuring Customer Service Satisfactions Using Fuzzy Artificial Neural Network with Two-phase Genetic Algorithm

By M. Reza Mashinchi and Ali Selamat
DOI: 10.5772/7820