Open access

Lean Six Sigma in the Service Industry

Written By

Alessandro Laureani

Submitted: 05 April 2011 Published: 16 March 2012

DOI: 10.5772/31961

From the Edited Volume

Advanced Topics in Applied Operations Management

Edited by Yair Holtzman

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Written By

Alessandro Laureani

Submitted: 05 April 2011 Published: 16 March 2012